Nancy Douyon is a Haitian American Tech Influencer, Former User Experience Lead at Google where she led research on the end to end experience for all new and critical launches, she is currently leading the Global Growth Research department at Uber. Ms. Douyou creates solid foundations to ensure that her team meets stakeholder, partner and user objectives through rich, insightful research and effective design. She also had the pleasure of making Google consumer services better for users by helping product teams think creatively through design evaluations and sprints.
Nancy’s daily quest is to increase the usability of products, applications, complex systems and websites across different cultural ideals and cultural practices. She consults globally on remote user research methods and emerging markets. She has been instrumental in initiating a user experience lifecycle approach that is now deployed across over 15 products worldwide.
Prior to joining Uber and Google, Nancy held research and engineering positions at IBM Interactive Research, Accenture Experience Agency, and Intel’s Mobility Group. In Nancy’s spare time, she educates minorities in tech around the globe in user experience methodologies, culture-themed designs planning and implementation of user goals in products, and personal career management.
Nancy completed 25 research studies, has been invited to over 23 conferences, workshops, she worked in 20+ countries and was part of 2 major Google product launches. “I am Haitian American and have come a long way from farming to technology.” said Nancy