The analysis provides snapshots of how technology is being used as a critical tool to maintain the continuity of business and life.
Measures to contain the coronavirus pandemic have seen an increasing number of businesses and governments to bring their operations and services online to limit physical interaction to contain the spread of Covid-19.
Digital platforms are also on the rise, with consumers seeking entertainment, opportunities to shopping and new ways to connect during the crisis.
“There are incredible positives that show the potential of a digitally transformed world,” Sirimanne observed.
Digitization enables telemedicine , telecommuting and online education to proliferate. It also generates more data on the spread of the virus and facilitates the exchange of information for research.
There are some amazing positives that show the potential of a digitally transformed world – Shamika Sirimanne, Chief Technology Officer and UNCTAD Logistics
Teleworking and online conferencing have surged, amplifying demand for online conferencing software such as Microsoft Teams, Skype, Cisco's Webex and Zoom, the analysis says.
According to Microsoft, the number of people using its online collaboration software increased by almost 40% in one week.
In China, the use of digital work apps from WeChat, Tencent and Ding has taken took off in late January, when the lockdown measures began to take effect.
The use of artificial intelligence to help find a cure and the significant shift to trade Electronics, which benefits both small and large businesses, are other benefits.